Privacy & Security

Privacy Policy

Your privacy matters to us. Learn how we protect and handle your data in the Snail Identifier app.

1. Introduction

We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Snail Identifier mobile application, website, or any services provided through them (collectively, the "Services").

2. Information We Collect

Personal Information

When you use our Snail Identifier app, we may collect personal information such as your name, email address voluntarily during account creation or when contacting our expert malacologists.

Usage Information

We may collect information about your interactions with the app, including but not limited to your device type, IP address, browser type, operating system, snail identification requests, and app usage patterns.

Camera and Photo Information

With your permission, the Snail Identifier app accesses your device's camera and photo library to capture or select images of snails for identification purposes. These images are processed by our AI system to provide species identification.

Location Information

With your permission, we may collect and process information about your precise location through GPS, Wi-Fi, or other technologies to enhance species identification accuracy and provide location-specific information about snail habitats.

3. How We Use Your Information

We may use the information we collect for various purposes, including but not limited to:

  • Providing and improving our Services.
  • Personalizing your experience.
  • Communicating with you about updates, promotions, and news.
  • Analyzing usage patterns and trends.
  • Complying with legal obligations

4. Information Sharing

We do not sell, rent, or trade your personal information to third parties. However, we may share your information under the following circumstances:

  • With service providers who help us operate and improve our Services.
  • To comply with legal obligations
  • In connection with a merger, acquisition, or sale of all or part of our assets

5. Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, or alteration. Your snail photos and personal data are encrypted during transmission and storage. However, no method of transmission over the internet or electronic storage is entirely secure, and we cannot guarantee absolute security.

6. Your Choices

You can choose not to provide us with certain information, but this may limit your ability to use certain features of the Snail Identifier app, such as saving your collection or accessing expert chat. You may also opt-out of receiving promotional emails from us and can manage camera and location permissions through your device settings.

7. Children's Privacy

Our Services are not intended for children under the age of 13, and we do not knowingly collect personal information from children under 13 without parental consent. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

8. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will notify you of any changes by posting the new Privacy Policy on this page and through the app if significant changes are made.

9. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at oussamaouaziz123@gmail.com

By using our Snail Identifier app and Services, you consent to the terms outlined in this Privacy Policy.

Last updated: October 12, 2025